by Michael Heitt | Mar 7, 2018 | Coaching, Disruptive Professionals, disruptive students, human behavior, Human Resources, Patient safety, policies and procedures, workplace violence, zero tolerance
A colleague from the University of Maryland/VAMC, Preeti John, MD, and I just published an article in the Journal of Hospital Medicine about disruptive physician behavior. Check it out: Disruptive Physician Behavior: The Importance of Recognition and Intervention and...
by Michael Heitt | Sep 5, 2012 | Investigation, workplace violence, zero tolerance
I was recently sent an article entitled, “Countering Workplace Violence” that I found to be very well-written and extremely well-grounded. The piece was written in response to the recent shooting in Manhattan, but what I liked most about it was that,...
by Michael Heitt | Jul 19, 2012 | Coaching, Disruptive Professionals, HR, Human Resources, policies and procedures, SHRM, workplace violence, zero tolerance
Though I’ve presented many topics to many audiences over the years, I just put on my first webinar earlier this week. Together with employment lawyer, Laura Rubenstein, we delivered a well-attended webinar entitled, “Dealing with the Disruptive...
by Michael Heitt | Mar 21, 2012 | Disruptive Professionals, Human Resources, workplace violence, zero tolerance
Last week I was invited to be interviewed on a talk radio show hosted by Dr Carol Scott, an ER physician who trained at Hopkins and is interested in the topic of Stress. We discussed disruptive professionals, talking about what the term means, what leads to such...
by Michael Heitt | May 26, 2011 | Disruptive Professionals, Patient safety, zero tolerance
I just watched an interesting presentation by the American College of Physician Executives on the Causes and Effects of Disruptive Behaviors. It was a nice, short presentation that addressed the prevalence and the impact of disruptive behavior among physicians. ...
by Michael Heitt | Apr 8, 2011 | HR, human behavior, Human Resources, policies and procedures, risk assessment, workplace violence, zero tolerance
We’ve all heard about so-called “zero-tolerance” policies. They sound great and seem like they make a lot of sense, but if you think about it, can you really apply such concrete decision making to dealing with human behavior? In this Washington Post...