by Michael Heitt | Mar 29, 2012 | Disruptive Professionals, human behavior
There was a very nice, honest piece in the Op-Ed section of the NYT recently about doctors’ feelings and why they lie (or don’t tell the whole truth) to their patients. The physician/author candidly shared some very personal feelings and stories about...
by Michael Heitt | Mar 8, 2012 | self care
I just read an survey study about the health and well-being of medical residents that was done by a chief resident at a local Baltimore hospital. The article describes the well-known difficulties that residents face such as sleep deprivation, social isolation, etc. ...
by Michael Heitt | Nov 23, 2011 | Disruptive Professionals, disruptive students, human behavior, Human Resources, Patient safety, policies and procedures, risk assessment, workplace violence
On November 9, 2011, the Joint Commission announced that they will be changing the definition of the term “disruptive behavior.” Specifically, they have noted that disruptive behavior is “behavior or behaviors that undermine a culture of...
by Michael Heitt | May 26, 2011 | Disruptive Professionals, Patient safety, zero tolerance
I just watched an interesting presentation by the American College of Physician Executives on the Causes and Effects of Disruptive Behaviors. It was a nice, short presentation that addressed the prevalence and the impact of disruptive behavior among physicians. ...
by Michael Heitt | May 10, 2011 | Disruptive Professionals, human behavior, Patient safety
The NYT ran a nice Op-Ed piece written by an oncology nurse about the impact of disruptive behavior on her morale, communication and, most importantly, patient safety. Unfortunately this nurse’s experience is not uncommon. I hear similar stories practically...
