by Michael Heitt | Oct 3, 2011 | Disruptive Professionals, Human Resources
Most of the consulting and clinical work I do regarding disruptive behavior centers around the disruptive individual. Though I often make recommendations to the organization about the systemic issues that might be contributing to the acting out of a professional...
by Michael Heitt | Aug 16, 2011 | Coaching, Disruptive Professionals, EAPA
Here is a nice audio presentation about dealing with disruptive physicians entitled, “Empowering Physicians to Overcome Disruptive Behavior.” I would have liked for Marty to have commented about what resources are available for people who are confronting...
by Michael Heitt | May 26, 2011 | Disruptive Professionals, Patient safety, zero tolerance
I just watched an interesting presentation by the American College of Physician Executives on the Causes and Effects of Disruptive Behaviors. It was a nice, short presentation that addressed the prevalence and the impact of disruptive behavior among physicians. ...
by Michael Heitt | May 10, 2011 | Disruptive Professionals, human behavior, Patient safety
The NYT ran a nice Op-Ed piece written by an oncology nurse about the impact of disruptive behavior on her morale, communication and, most importantly, patient safety. Unfortunately this nurse’s experience is not uncommon. I hear similar stories practically...
by Michael Heitt | Apr 19, 2011 | Disruptive Professionals, sexism
The president-elect of the American College of Surgeons stepped down amid controversy over a sexist Valentines Day editorial published touting beneficial effects of semen (and unprotected sex) on women’s moods. Though not directly harmful to any patients, his...
