Here is a nice audio presentation about dealing with disruptive physicians entitled, “Empowering Physicians to Overcome Disruptive Behavior.” I would have liked for Marty to have commented about what resources are available for people who are confronting disruptive behavior. For example, most hospitals has employee assistance programs, in Maryland administrators can seek guidance from Med Chi, the State’s Medical Society, and of course there are independent consultants like myself who specialize in helping organizations deal with disruptive behavior and help coach the disruptive professional toward more appropriate and productive behavior.
Dealing with Disruptive Physicians
by Michael Heitt | Aug 16, 2011 | Coaching, Disruptive Professionals, EAPA | 4 comments
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Nice note! Most traditional EAP’s through hospoitals aren’t equipped to handle physicians for various reasons. Physicians many times don’t see themselves as employees of the hospitals but this is changing somewhat now. We’ve designed proactive and just-in-time resoruces for behavioral issues that’s available nationwide.
Jim, You are surely correct. I was a bit spoiled as I spent a decade of my career at a truly state-of-the-art internal EAP at Johns Hopkins Hospital and University. In addition to having a well-established and well-respected EAP we also were “woven into the fabric” of the institutions; by this I mean that we were on important committees and task forces that were charged with dealing with a broad range of issues including impaired and disruptive physicians, workplace violence, disaster response, impaired and disruptive nurses, etc. It was a great model for other EAPs.
Thank you so much for this artclie, it saved me time!
I am excited to see that EAPs are now providing intervention for disruptive physicians.
Thanks for listing Anderson & Anderson as a link.