by Michael Heitt | Mar 13, 2015 | Coaching, Disruptive Professionals, human behavior
As a psychologist, this is no surprise to me, but medical schools and physicians’ residency training programs are concluding that empathy (understanding the patient’s perspective and effectively communicating that understanding to him or her), in fact,...
by Michael Heitt | Jan 2, 2014 | Coaching, Disruptive Professionals, human behavior, Psychotherapy
I often hear from my patients how busy they, their careers and their lives are. Occasionally, their impatient, abrupt or frankly disruptive behaviors at home or at work are blamed upon simply not having the time to slow down to deal with others more gently or explain...
by Michael Heitt | Sep 24, 2013 | benefits of therapy, Disruptive Professionals, human behavior, policies and procedures, Psychotherapy
My friend and colleague, Mike Plaut, has another paper out (actually it’s still in press) in the Journal of Health Care Law and Policy. Mike’s writing is great – almost conversational – so I always enjoy reading his stuff. In this paper he...
by Michael Heitt | Sep 19, 2013 | Disruptive Professionals, human behavior, risk assessment
I just found an interesting article that is still in-press about fitness for duty evaluations for physicians. A significant part of my practice is devoted to assessing and addressing issues related to physician (and other professional) impairment and disruptive...
by Michael Heitt | Jun 10, 2013 | benefits of therapy, Coaching
I just came across a recent article in the AMA’s newsletter, AMedNews.com, about physician (and staff) burnout. Nothing all that new here, but it talks about how overwork and burnout of one member of the treatment team or office staff – – physician...