by Michael Heitt | Mar 7, 2018 | Coaching, Disruptive Professionals, disruptive students, human behavior, Human Resources, Patient safety, policies and procedures, workplace violence, zero tolerance
A colleague from the University of Maryland/VAMC, Preeti John, MD, and I just published an article in the Journal of Hospital Medicine about disruptive physician behavior. Check it out: Disruptive Physician Behavior: The Importance of Recognition and Intervention and...
by Michael Heitt | Apr 27, 2012 | Disruptive Professionals, human behavior, Human Resources, policies and procedures
Here is a Pennsylvania case in which a woman was fired from her job and denied unemployment insurance payments after being accused of engaging in disruptive behavior at work. What I found interesting about this case was how low the threshold for termination was. The...
by Michael Heitt | Apr 8, 2011 | HR, human behavior, Human Resources, policies and procedures, risk assessment, workplace violence, zero tolerance
We’ve all heard about so-called “zero-tolerance” policies. They sound great and seem like they make a lot of sense, but if you think about it, can you really apply such concrete decision making to dealing with human behavior? In this Washington Post...