by Michael Heitt | Nov 11, 2011 | human behavior, workplace violence
A few years back I was on an Maryland Psychological Association task force committee that worked in partnership with the American Psychological Association to identify and acknowledge organizations that promote conditions of psychologically healthy workplaces. The...
by Michael Heitt | Oct 3, 2011 | Disruptive Professionals, Human Resources
Most of the consulting and clinical work I do regarding disruptive behavior centers around the disruptive individual. Though I often make recommendations to the organization about the systemic issues that might be contributing to the acting out of a professional...
by Michael Heitt | Aug 16, 2011 | Coaching, Disruptive Professionals, EAPA
Here is a nice audio presentation about dealing with disruptive physicians entitled, “Empowering Physicians to Overcome Disruptive Behavior.” I would have liked for Marty to have commented about what resources are available for people who are confronting...
by Michael Heitt | May 26, 2011 | Disruptive Professionals, Patient safety, zero tolerance
I just watched an interesting presentation by the American College of Physician Executives on the Causes and Effects of Disruptive Behaviors. It was a nice, short presentation that addressed the prevalence and the impact of disruptive behavior among physicians. ...
by Michael Heitt | May 10, 2011 | Disruptive Professionals, human behavior, Patient safety
The NYT ran a nice Op-Ed piece written by an oncology nurse about the impact of disruptive behavior on her morale, communication and, most importantly, patient safety. Unfortunately this nurse’s experience is not uncommon. I hear similar stories practically...
