by Michael Heitt | Jan 27, 2019 | Disruptive Professionals, Patient safety
A team of social psychologists studied the effect that bedside manner has on patient outcomes. Not surprisingly, patients not only prefer to have a nice doctor who spends a couple extra minutes with them, talks to them as people rather than CPT or RVU numbers, etc.,...
by Michael Heitt | Jan 1, 2019 | Disruptive Professionals, Patient safety
I recently came across this interesting article about physician burnout. It was a nice review of the relevant literature. The authors addressed the obvious issues such as job dissatisfaction, turnover and related financial and career-related issues. They also did a...
by Michael Heitt | Mar 7, 2018 | Coaching, Disruptive Professionals, disruptive students, human behavior, Human Resources, Patient safety, policies and procedures, workplace violence, zero tolerance
A colleague from the University of Maryland/VAMC, Preeti John, MD, and I just published an article in the Journal of Hospital Medicine about disruptive physician behavior. Check it out: Disruptive Physician Behavior: The Importance of Recognition and Intervention and...
by Michael Heitt | Nov 11, 2014 | medication, Patient safety, Uncategorized
For the past decade some of the “newer” antidepressants have had “black box warnings” that caution about a risk of suicidal thoughts and behaviors in young adults and kids. Though there has been controversy about this, the benefits and risks...
by Michael Heitt | Nov 23, 2011 | Disruptive Professionals, disruptive students, human behavior, Human Resources, Patient safety, policies and procedures, risk assessment, workplace violence
On November 9, 2011, the Joint Commission announced that they will be changing the definition of the term “disruptive behavior.” Specifically, they have noted that disruptive behavior is “behavior or behaviors that undermine a culture of...
by Michael Heitt | May 26, 2011 | Disruptive Professionals, Patient safety, zero tolerance
I just watched an interesting presentation by the American College of Physician Executives on the Causes and Effects of Disruptive Behaviors. It was a nice, short presentation that addressed the prevalence and the impact of disruptive behavior among physicians. ...