by Michael Heitt | Mar 7, 2018 | Coaching, Disruptive Professionals, disruptive students, human behavior, Human Resources, Patient safety, policies and procedures, workplace violence, zero tolerance
A colleague from the University of Maryland/VAMC, Preeti John, MD, and I just published an article in the Journal of Hospital Medicine about disruptive physician behavior. Check it out: Disruptive Physician Behavior: The Importance of Recognition and Intervention and...
by Michael Heitt | Mar 13, 2015 | Coaching, Disruptive Professionals, human behavior
As a psychologist, this is no surprise to me, but medical schools and physicians’ residency training programs are concluding that empathy (understanding the patient’s perspective and effectively communicating that understanding to him or her), in fact,...
by Michael Heitt | Jan 2, 2014 | Coaching, Disruptive Professionals, human behavior, Psychotherapy
I often hear from my patients how busy they, their careers and their lives are. Occasionally, their impatient, abrupt or frankly disruptive behaviors at home or at work are blamed upon simply not having the time to slow down to deal with others more gently or explain...
by Michael Heitt | Jun 10, 2013 | benefits of therapy, Coaching
I just came across a recent article in the AMA’s newsletter, AMedNews.com, about physician (and staff) burnout. Nothing all that new here, but it talks about how overwork and burnout of one member of the treatment team or office staff – – physician...
by Michael Heitt | Jul 19, 2012 | Coaching, Disruptive Professionals, HR, Human Resources, policies and procedures, SHRM, workplace violence, zero tolerance
Though I’ve presented many topics to many audiences over the years, I just put on my first webinar earlier this week. Together with employment lawyer, Laura Rubenstein, we delivered a well-attended webinar entitled, “Dealing with the Disruptive...
by Michael Heitt | Aug 16, 2011 | Coaching, Disruptive Professionals, EAPA
Here is a nice audio presentation about dealing with disruptive physicians entitled, “Empowering Physicians to Overcome Disruptive Behavior.” I would have liked for Marty to have commented about what resources are available for people who are confronting...
